WhatsApp/SMS Confirmation for COD Orders | IG60

Automate COD Order Confirmation with WhatsApp/SMS on IG60

23/05/2025 02:58:57

You can now display two confirmation buttons (WhatsApp / SMS) on the thank you page(on mobile only), allowing your customers to confirm their order with one click via a pre-filled message:

🔄 Benefits:

  ✅ Reduces your manual confirmation efforts

  ✅ Makes it easier to identify truly interested customers

  ✅ Can improve your confirmation rate and reduce cancellations

⚙️ Activation / Deactivation:
👉 Settings → Payment → “Cash on Delivery” Method

📞 Prerequisites:

  • WhatsApp : Add your number in Information → Social Networks → WhatsApp

  • SMS : Add your number in Information → Company Contact Details → Phone


📨 Automatically generated message content:

WhatsApp Message (detailed):

Hello! I would like to confirm my order Number ***:ORDER DETAILS=========================- Product ***** X 1MY INFORMATION=========================Name: ************Phone: ************Email: ************Country: ************Region: ************City: ************Address: ************Postal Code: ************Please confirm my order.Sincerely!

SMS Message (short):

Hello, I confirm my order N°*** Thank you


🛎️ New Feature:
We have also added the order summary on the thank you page to remind the customer one last time of their order details.


💡 Test this new option now to simplify your confirmation processes and improve your logistics!