New Feature: Customer Categorization on IG60

We've introduced a powerful new feature to improve your customer management on IG60: Customer Categorization.

 This update allows you to classify your customers into different categories, making it easier to manage them and track their behavior.

Key Features:

Create Categories:

 You can create customer categories from the "Clients" menu.

 Assign a color and an image to each category for quick visual identification.

Assign Categories:

From the customer page or order page, you can assign a category to each customer.

For example:

Customers with one or more returned packages can be classified into a "Blocked" category.

Customers with successful deliveries can be classified into a "Loyal" category.

Visual Identification: When a categorized customer places a new order, their category icon and color will appear, allowing for easy and quick distinction.

Benefits of Categorization:

Efficient Management: Simplifies customer management by allowing you to quickly identify problematic or loyal customers at a glance.

Improved Customer Service: Offers the ability to personalize interactions and offers based on the customer's category.

Behavioral Tracking: Helps track and analyze customer behavior for targeted and effective marketing actions.

Categorization Examples:

Blocked : Customers with one or more returned packages.

Loyal : Customers with successful deliveries.

VIP : Customers with frequent or high-value purchases.

To start using this feature, go to the "Clients" menu and create your custom categories. 

Then, assign the appropriate categories to your customers for optimized management.

The IG60 Team