How to Block Customers on Your IG60 Online Store

New Feature: Block Undesirable Customers on Your IG60 Store

26/07/2026 22:32:32

We've added a new feature that allows you to block undesirable customers.

🎯 Ideal for customers who frequently make returns, place fake orders, or exhibit unserious behavior.

Once blocked, the customer will no longer be able to access your store or place new orders, until you decide to unblock them.

🔒 How to block or unblock a customer?

You can perform this action from several places:

📦 Orders page

Select one or more orders, then:

Actions → Block / Unblock Customer

👥 Customers page

Select one or more customers, then:

Actions → Block / Unblock

👤 Customer profile

Simply check or uncheck the Blocked Customer box.

⚠️ Important to know

Blocking is based on customer information, including their primary phone number, secondary phone number, or email address.

If the customer attempts to place a new order using any of this saved information, access to your store will be blocked until you decide to unblock them.


Result:

🛡️ Protection against problematic customers

🚫 Automatic blocking of access to your store

⚡ Block or unblock in just a few clicks

📦 More secure and streamlined order management.