
You can now fully customize SMS messages sent to your customers based on their order status, thanks to the use of dynamic variables.
This allows you to send clearer, more professional messages that are perfectly adapted to each order, without manual intervention.
✨ Available Dynamic Variables:
👤 Customer Name:
{customer_name}🧾 Order Reference:
{order_ref}💰 Order Total:
{order_total}🔄 Order Status:
{order_status}🏪 Store Name:
{boutique_name}💱 Store Currency:
{store_currency}📦 First Product in Order:
{first_product}🚚 Shipping Label / Tracking Number:
{transporter_id}🧮 Total Number of Items:
{nb_products}

🖱️ How to insert a dynamic variable?
Simply place your cursor in the SMS content editor (on the status configuration page), then click on the dynamic variable you wish to use.
👉 The corresponding code will be automatically inserted at the cursor's position.
✅ Result:
More professional communication
Less confusion for your customers
Improved customer experience
Time savings through automation
A small detail… that makes a big difference in customer relationships 🚀



