How to Detect & Prevent Duplicate Orders in Your Online Store | IG60

New Automatic Categorization: In-Progress Order Indicator 🔵

📅 09/10/2026 07:59:59•⏱ 1 min read

In addition to automatic customer categorization, we've added a new indicator to identify customers who currently have an order in progress.

When a customer has no delivered or returned orders in their history yet, but currently has an order in progress, a 🔵 indicator automatically appears next to their name.

This way, if the same customer places a new order, you can immediately see that they already have an order in progress.

🎯 Why is this useful?

This helps you quickly detect potential duplicate orders and avoid processing an order twice for the same customer when their first order is still in progress.

A small indicator that can prevent many duplicates. 🔵